What is Brother?
Brother receives overwhelmingly negative reviews on Trustpilot, with customers frequently citing issues with product quality and frustrating customer service experiences. While some long-time users praise Brother's printers, the majority of recent feedback indicates significant problems.
Who Is Brother Best For?
Based on customer reviews, Brother works well for:
- Businesses needing basic label-making solutions — Some reviewers find the P-Touch label makers adequate for simple tasks, despite concerns about tape waste and website issues.
Some reviewers complain about the high cost of Brother ink and toner cartridges, with one user describing a toner cartridge as an 'outrageous rip off'.
Our take: Based on the overwhelmingly negative Trustpilot reviews, SmallBizGenius cannot recommend Brother products at this time. The numerous complaints about product quality and customer service raise serious concerns for small business owners seeking reliable and efficient office equipment. While long-time users may have had positive experiences in the past, the recent feedback suggests a significant decline in quality and support. Small businesses should explore alternative brands with more positive customer reviews.
Small business owners can save with 1 active coupon codes or read our full review analysis before making a decision.
Save with Brother Coupons
We're currently tracking 1 active Brother coupon codes and deals. The best offer right now is $10 Off. 1 of these codes have been verified to work.
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